Isuzu trucks require regular maintenance to ensure optimal operation and durability. Understanding this, Isuzu Vietnam has launched the Customer Care program with many attractive benefits for customers. This article will provide detailed information about the Isuzu truck maintenance program, helping you better understand your benefits.
Isuzu Truck Customer Care Program Details
The Isuzu Vietnam Customer Care program offers customers special benefits for scheduled maintenance of Isuzu trucks:
- 100% Free Labor Costs for Maintenance: You will not have to pay any labor costs for technicians during the maintenance process.
- 50% Discount on Maintenance Parts Costs: The retail price of maintenance parts will be reduced by half, helping you save significantly on costs.
The level of incentives applies specifically to each job item and maintenance cycle of each Isuzu truck model.
Scope of Isuzu Truck Maintenance Program Application
- The program applies at all authorized Isuzu Vietnam service workshops nationwide.
- Customer Care vouchers are not redeemable for cash or spare parts and materials.
Maintenance Parts for Isuzu Trucks
Parts and materials required to be replaced during Isuzu truck maintenance include:
- A: Engine oil
- B: Oil filter
- C: Fuel filter
- D: Cabin air filter
- E: Engine air filter
- F: Air Dryer core
- M: Free vehicle maintenance check
Maintenance Schedule for Each Isuzu Truck Model
D-Max & mu-X (Validity period 90,000 km or 3 years)
| Km | Items |
|---|---|
| 20,000 | A; B; M |
| 40,000 | A; B; C; D; M |
| 60,000 | A; B; M |
| 80,000 | A; B; C; D; M |
QKR Euro 4 (Validity period 120,000 km or 2 years) – One of the popular Isuzu truck models
| Km | Items |
|---|---|
| 10,000 | A; B; M |
| 20,000 | A; B; C; M |
| … | … |
| 120,000 | A; B; C; D; M |
N-Series & F-Series (Validity period 180,000 km or 3 years) – Medium-duty Isuzu truck series
| Km | Items |
|---|---|
| 20,000 | A; B; C; M |
| 40,000 | A; B; C; D; M |
| … | … |
| 180,000 | A; B; C; M |
(Other Isuzu heavy-duty truck models such as FVR, FVM, EXR, EXZ… also have their own maintenance schedules.) For detailed information on the maintenance schedule for each Isuzu truck model, please contact your nearest dealer.
Conclusion
The Isuzu Vietnam Customer Care program offers many practical benefits for customers who own Isuzu trucks. Regular maintenance according to the recommended schedule will help the vehicle operate stably, extend its lifespan, and save operating costs. Contact your nearest Isuzu dealer for advice and to enjoy attractive incentives from this program.
