To ensure our customers have peace of mind when choosing bicycles, especially those designed for pickup truck beds, Xe Tai My Dinh is pleased to announce our detailed and transparent product warranty policy, guaranteeing customer rights. We are committed to providing the best quality products and after-sales service.
Detailed Warranty Policy
1. For 1:1 Carbon Copy Frames and Wheel Rims:
- Warranty Period: 1 year from the date of purchase.
- Warranty Coverage: Manufacturing defects.
- Warranty Exclusions: Damage caused by:
- Falls, accidents, or impact with potholes or uneven surfaces.
- Unauthorized repairs or replacement of non-genuine parts.
- Incorrect installation or over-tightening by the buyer’s mechanic.
- Unauthorized repairs or scientific research on the product.
- Products purchased from secondary sources or copy handlebars.
2. For Magicbros Aluminum Frame Sports Bikes:
- Warranty Period:
- Frame: 3 years.
- Drivetrain: 1 year.
- Warranty Coverage: Manufacturing defects.
- Warranty Exclusions: Damage caused by:
- Accidents or misuse, modifications, or unauthorized repairs leading to damage.
- Parts subject to natural wear and tear during use, such as: inner tubes, tires, chains, cassettes, saddles, handlebar tape.
3. For Twitter Carbon Frame Bikes:
- Warranty Period: 3 years for technical defects.
- Warranty Coverage: Manufacturing defects.
- Warranty Exclusions: Similar to 1:1 carbon copy frames, damage caused by:
- Falls, accidents, or impact with potholes or uneven surfaces.
- Unauthorized repairs or replacement of non-genuine parts.
- Incorrect installation or over-tightening by the buyer’s mechanic.
- Unauthorized repairs or scientific research on the product.
- Products purchased from secondary sources or copy handlebars.
4. Other Cases:
- Bottom Bracket: Warranty does not cover water damage due to direct spraying during washing, leading to rust.
- Non-Warranty Parts: Inner tubes, tires, bicycle pedals.
Sports bike securely mounted on a pickup truck bed, ready for adventure.
Important Note:
Please contact Xe Tai My Dinh directly before performing any repairs. Any unauthorized repairs performed without prior notification and consent from the store will void the warranty if damage occurs.
We are always ready to assist and answer any questions related to the bicycle warranty policy for pickup truck beds. Thank you for your trust and for choosing Xe Tai My Dinh!
