Bus passengers in Hanoi should take note that Bac Ha Co., Ltd. has ceased operating 5 bus routes, including routes 41, 42, 43, 44, and 45. The Hanoi Department of Transport quickly assigned other transportation companies to replace them to ensure the travel needs of the people.
New Operators Assigned for 5 Bus Routes
On July 31st, the Hanoi Department of Transport announced the results of contractor selection for the bus routes previously operated by Bac Ha Hanoi Transport Company. Three companies were selected:
- Hanoi Electric Car Joint Stock Company: Route 41 (Nghi Tam – Giap Bat Bus Station), 44 (Tran Khanh Du – My Dinh Bus Station), 45 (Time City – Nam Thang Long).
- Hanoi Passenger Car Joint Stock Company: Route 42 (Giap Bat Bus Station – Duc Giang).
- Hai Van International Transportation Joint Venture Company: Route 43 (Thong Nhat Park – Dong Anh town).
These companies officially replaced Bac Ha Hanoi Transport Company starting from August 1st.
Passenger Reactions to the Change
The change in operators and vehicles has caused some surprise for passengers. Many were surprised by the appearance of new types of buses.
Some passengers expressed concern upon hearing the news of Bac Ha Hanoi Transport Company ceasing operations. However, they also felt reassured seeing that the bus routes were still operating normally with replacement vehicles.
Some opinions suggest that the quality of the new buses is better, with newer vehicles and more attentive service from drivers and assistants. However, some passengers have difficulty recognizing the new buses due to the sudden change. They suggested that the operators should use large, clear route numbers and have specific announcements on the buses for passengers to easily identify them.
New Operators’ Commitment
A representative of Hanoi Passenger Car Joint Stock Company stated that despite the tight preparation time, the company has made efforts to ensure sufficient vehicles and personnel for service. The company committed to continuing to improve the quality of vehicles and services to best meet the travel needs of the people.
Conclusion
The cessation of operations by Bac Ha Hanoi Transport Company has created certain changes in public passenger transport by bus in Hanoi. However, with the timely replacement by other transportation units, the operation of bus routes is still guaranteed. The new transportation units are committed to striving to improve service quality to meet the needs of the people.
