What is the club's refund policy for tickets?
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Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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sheffield wednesday football club ticket office
- What are the stadium regulations?
- How do I enquire about sponsorship opportunities? What happens if I forget my login details?
- Do hospitality package holders get priority for anything? Can I change the name on my online ticket?
- Do I need a membership to buy matchday tickets? Are there any discounts available for season tickets?
- Is there a limit to how many transactions the online system can handle? What is the process for reporting a fault with the ticketing system?
- What are the parking options around the stadium?
- Are there any accessible seating options for matchday tickets? How do I update my contact details for my season ticket?
- Do season ticket holders get priority for cup match tickets? How does the club ensure fair allocation of season tickets?
- Is there a contactless payment limit at the ticket office? What denominations of cash are accepted at the ticket office?
- What happens if I pay with a counterfeit note?
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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