How can I request assistance or accommodations when visiting Anfield or the official stores? What is Liverpool FC's policy on anti-discrimination?
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Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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liverpool football club official store
- Are there any partnerships between Liverpool FC and local schools or community organizations? How does Liverpool FC promote the importance of sportsmanship and fair play among its supporters and players?
- Do they sell goalkeeper jerseys? Can I buy shorts and socks to complete the kit?
- What is the process for making a complaint about an incident that occurred at Anfield? Who should I contact if I have a question or concern about my visit to Anfield?
- What happens if my package is lost or damaged in transit?
- Can I personalize jerseys with player names and numbers?
- How can I renew my Liverpool FC membership? Can I transfer my Liverpool FC membership to another person?
- Can I ship my order to a different address?
- Are there any fan advisory boards or committees that provide input to the club? How does Liverpool FC communicate with its supporters on important issues?
- Can I purchase match tickets at the official stores? Are there any special events or player appearances at the official stores?
- Are there any restrictions on shipping certain items internationally? How can I track my order?
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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