Can I request a written copy of the hotel's policies? Who is the hotel's general manager?
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Shipping and Returns Policy
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- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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- Who is responsible for managing events and conferences? Does the hotel have a dedicated team for handling group bookings?
- Do the bathrooms have showers or baths?
- Does the hotel compost food waste? Is there a safety latch on the doors?
- Are there accessible toilets in public areas? Are the lifts/elevators accessible?
- What are the typical response times for email inquiries? What are the best times to call the hotel to avoid busy periods?
- What is the hotel's policy on smoking in outdoor areas? Are there any designated areas for e-cigarette use?
- Can I request a specific table at the restaurant? Does the hotel have any historical significance?
- Are there vibrating pillow alarms available? Are there flashing fire alarms available?
- What measures are in place for water conservation? What is the natural light like in the rooms?
- Can I request cleaning at a specific time?
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