What information should I provide to park staff about my allergies?
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Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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- Are there food and beverage service options available for cabana guests?
- Is it appropriate to haggle over prices in all situations?
- Can I host a birthday party or other event at the water park?
- What are some resources for learning more about Vietnam before my trip?
- What are the seating arrangements like at the restaurants?
- Will staff members guide guests during an evacuation?
- Are there any augmented reality features at the park?
- What are the policies regarding food waste and sustainability within the park's dining operations?
- Are there any historical or archaeological sites worth visiting?
- What are the safety rules for using tubes on the lazy river or wave pool?
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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