What are the key factors in managing a successful hotel bar or lounge? How are 4-star hotels innovating in their spa and wellness offerings?
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- How do 4-star hotels maintain their standards and reputation? What are the key performance indicators (KPIs) used to measure the success of a 4-star hotel?
- Are there visual or hearing aids available for guests with disabilities? Are service animals allowed in the hotel?
- Does a 4-star hotel typically have designated smoking areas?
- Are mini-bars typically found in 4-star hotel rooms? What are the usual contents of a mini-bar in a 4-star hotel?
- What is the hotel's liability in case of loss or damage to guest property?
- How can hotels encourage guests to book directly through their own websites? What are some strategies for driving direct bookings and reducing reliance on OTAs?
- Does the hotel offer secretarial services?
- Does a 4-star hotel typically offer shuttle services to the airport or local attractions?
- What are some best practices for creating engaging content for hotel social media channels? How can hotels use social listening to understand guest sentiment and identify trends?
- What are the consequences of violating the hotel's policies?
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