Are there any legal proceedings or attachments mentioned? Can you export the transaction data to a spreadsheet?
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Shipping and Returns Policy
- Deliver to United States » Shipping Policy «
- - Shipping Cost: $5.99
- - Handling time: 2-3 business days
- - Transit time: 7-10 business days
- Eligible for » Returns & Refund Policy « within 30 days from the date of delivery
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- How often do you typically interact with the bank's customer service?
- Can you identify the source of specific deposits?
- Are there inactivity fees for accounts with no recent transactions?
- Spending Habits
- Are there any small, recurring debits that you don't recall authorizing? Have you received confirmation for all online bill payments made?
- How does the bank handle situations where a customer believes they have been a victim of fraud? Does the statement include any disclosures related to privacy or data sharing?
- Are there any language options available for bank statements and customer service?
- How does the ending balance of the previous period compare to the opening balance of this period?
- What is your average spending per week? How does your spending on essential vs. non-essential items break down?
- Can you identify any unusual or unexpected transactions?
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You can now return your online order in a few easy steps. Select your preferred tracked returns service. We have print at home, paperless and collection options available.
You have 28 days to return your order from the date it’s delivered. Exclusions apply.
View our full Returns and Exchanges information.
Our extended Christmas returns policy runs from 28th October until 5th January 2025, all items purchased online during this time can be returned for a full refund.
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